Frequently Asked Questions
Everything you need to know about shopping with reasn.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging. Exchanges are free, while returns for refund may incur a small restocking fee.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, reasn ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.